Shannon made South Carolina her home in 2001 and joined PSA in 2004. As a graduate of John Carroll University with a Bachelor of Science degree in Business Administration (1996), Shannon is PSA’s Firm Administrator and is responsible for office management, accounting, human resources, and community outreach. Shannon also has her Certificate in Paralegal Studies from Boston University (2009) and is the senior paralegal at PSA. In 2008, Shannon married her husband, Lance, with whom she loves to travel and hike with. Shannon values reading, staying active, and spending time with her children, as well as her puppy, Archie.